FEATURED NOTE
The COA Matched. The Drum Labels Didn't. A 48-Hour Solvent Naphtha Sourcing Story
A coatings customer lost its solvent naphtha lot on a Friday afternoon. What followed was 48 hours of dead-end calls, a split-lot COA that didn't cover the drums, and a sourcing checklist that now runs on every order we place.
· Jane Smith
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